FAQ

Frequently Asked Questions

Shipping & Delivery

How long does it take to process my order?

All Forever Grinding Streetwear products are made to order. Please allow 1 business day for production before your order ships.

When are orders processed?

Orders are processed Monday through Sunday. Orders placed before 12:00 AM Eastern Standard Time (EST) begin processing on the next available production day.

How long does shipping take?

After production, domestic (USA) orders typically arrive within 3–5 business days. Most customers receive their orders within an estimated 3–7 business days from the time the order is placed.

How much does shipping cost?

We offer flat-rate shipping on all domestic (USA) orders for $4.99.

Will I receive tracking information?

Yes. Once your order has shipped, you'll receive a shipping confirmation email with your tracking number and carrier information. Please allow 24–48 hours for tracking updates to appear.

What if my order arrives damaged or incorrect?

Please inspect your order upon delivery. If your item is defective, damaged, or you received the wrong item, contact us immediately at:

support@forevergrindingstreetwear.com

We'll work with you to resolve the issue as quickly as possible.

Who do I contact if I have shipping questions?

If you have any questions about your shipment or delivery, please contact us at:

support@forevergrindingstreetwear.com

Returns & Exchanges

What is your return policy?

You have 14 days after receiving your order to request a return.

What items are eligible for return?

We only accept returns for defective, damaged, or incorrect items. To be eligible, items must:

Be in the same condition as received
Be unworn and unused
Have all original tags attached
Be returned in the original packaging
Include proof of purchase

Do you accept exchanges?

No. We do not offer direct exchanges. If you need a replacement item after an approved return, you may place a new order.

How do I start a return?

Please email us at:

support@forevergrindingstreetwear.com

Include your order number and the reason for your return. If your return is approved, we'll provide return instructions and a prepaid return shipping label for eligible domestic (USA) orders.

Are returns free?

Yes. Approved domestic (USA) returns include a prepaid return shipping label at no additional cost.

When will I receive my refund?

Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.

Are any items non-returnable?

Yes. The following items are not eligible for return:

Custom or personalized items
Sale items
Gift cards

Sizing & Fit

How do I choose the correct size?

Please refer to the size guide available on each product page before ordering.

What if I'm between sizes?

For hoodies and sweatpants, we generally recommend sizing up if you prefer a more relaxed fit.

Product Care

To help keep your apparel looking its best:

Machine wash cold
Wash inside out
Wash with similar colors
Tumble dry low or air dry
Avoid ironing directly on printed graphics

Payments & Security

What payment methods do you accept?

We accept major credit cards and PayPal.

Is my payment information secure?

Yes. All payments are securely processed through Shopify using industry-standard encryption.

Orders

Can I change or cancel my order?

If your order has not yet entered production or shipped, please contact us as soon as possible. While we cannot guarantee changes after an order is placed, we'll do our best to accommodate your request.